(1) The purpose of this Procedure is to ensure consistent decision-making and management of information and actions in the event of the death of a current student or serving staff member. (2) All staff and students of Macquarie University Community. (3) Nil. (4) This Procedure requires actions by the following: (5) If you receive reliable information about the death of a student or staff member, or discover the death of a student or staff member, contact the NSW police service (Dial 000) and University Security (Dial 7112) immediately. (6) Notify the Office of the Vice-Chancellor and the Associate Director, Student Wellbeing. (7) Notify and meet the Police and / or ambulance and guide them to the site. (8) Coordinate the University security response as required. (9) Coordinate the University response and support teams as outlined below. (10) Confirm that the person identified as a Macquarie student or staff member is a student or staff member and that they are deceased. (11) Confirm and report to University response and support teams, relevant demographic information such as name, date of birth, place of residence, contact details, and relevant academic study or work information such as student type (e.g. domestic / international; undergraduate / postgraduate / Higher Degree Research / other), course of study (e.g. Bachelor of Law) or place of work (e.g. Faculty / Department / Office). (12) Where possible, secure information about how the student or staff member passed and if it was during an endorsed University activity or work. (13) In relation to a student, facilitate initial liaison with next of kin and if required ascertain repatriation and insurance information. (14) In relation to a staff member, notify Human Resources, and relevant University staff and partners as required and as set out in this Procedure. (15) Facilitate support for classmates, roommates, or work colleagues, as required. (16) Notify Australian Government Departments involved with higher education and immigration as required. (17) Where required, and there is sufficient information available, develop and issue a note of condolence to the student or staff member’s next of kin. (18) In the event of the death of a staff member: (19) Ensure any memorial service (whether a local or University-wide service) for a serving staff member is arranged in accordance with the Memorial Service for Serving Staff Member Protocol. (20) In the event of the death of a student: (21) Co-ordinate any fee remission and commonwealth support adjustments as appropriate. (22) In the event of the death of a Higher Degree Research student: (23) Co-ordinate any research project, grant or fee communications as appropriate. (24) In consultation with the University’s Compliance and Privacy Manager, manage any relevant media queries and any required internal communications. (25) Ensure marketing communications cease. (26) Advise Workcover. (27) In cases where there has been a death of a staff member, organise support for colleagues as required. (28) Ensure staff and students are provided with necessary support. (29) Liaise with Student Wellbeing and Human Resources to organise student / staff support as required. (30) Facilitate communication between responding staff and respective Department staff to effect the response. (31) Consider any request from any staff member for a memorial service (whether a local or University-wide service) for a serving staff member, and if request is approved, ensure any memorial service for serving staff is arranged in accordance with the Memorial Service for Serving Staff Member Protocol. (32) Liaise with Student Wellbeing as required. (33) Contact relevant: (34) Support the University Events and Domestic Protocol team in the case of a memorial service for a serving staff member. (35) Ensure non-academic communications cease. (36) Organise a memorial service for a serving staff member through the Events and Domestic Protocol Team if requested. (37) Respond if the Police commence an investigation. (38) Cancel tuition debt and any charges, as required. (39) Notify and manage information exchanges with University insurers if required. (40) Manage any requests for the release of information. (41) Consider requests for a University-wide memorial service for a serving staff member. (42) Advise memorial service requester of decision and any related conditions. (43) Refer the organiser of an approved University-wide memorial service for a serving staff member to the Events and Domestic Protocol Team. (44) Advise and work with organisers of memorial services for serving staff members whether the service is a local service or a University-wide one, in accordance with the Memorial Service for Serving Staff Member Protocol. (45) Ensure Alumni Relations communications cease. (46) Nil. (47) Nil.Death of Student or Staff Procedure
Section 1 - Purpose
Scope
Section 2 - Policy
Section 3 - Procedure
Responsibilities and Required Actions
Student / Staff Member
University Security
Associate Director, Student Wellbeing
Office of the Vice-Chancellor
Chief People Officer
Director, Student Administration
Pro Vice-Chancellor, Graduate Research
Director, Communications
Head, Workplace Health and Safety
Executive Dean / Dean / Head of Office
Executive Director, International
Chief Executive Officer, U@MQ Ltd
General Counsel
Vice-President, Finance and Resources
Chief Risk Officer
Compliance and Privacy Manager
Vice-President, Professional Services / Deputy Vice-Chancellor (Academic)
Events and Domestic Protocol Team
Alumni Relations
Section 4 - Guidelines
Section 5 - Definitions
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