(1) This Guideline provides information and guidance to University staff, students, and visitors about the insurance protections available under the University’s insurance program. (2) This Guideline provides a summary of the University’s insurance coverage and will assist staff, students, and others who may want further information on the cover provided. This Guideline covers the following specific areas: (3) NOTE: The University’s insurance policies are subject to terms, conditions, exclusions, and limitations as expressed in the various policy wordings. This Guideline should not be used to determine whether cover is available under specific wording, as this will depend on the circumstances of a loss / claim. (4) Refer to the Insurable Risk Policy. (5) Nil. (6) This section should be read in the context of the University’s Travel Policy and Travel Procedure. (7) The University provides automatic Corporate Travel Insurance cover for approved Travel for Business for up to 180 days. With the approval of the insurer AIG Insurance Limited, the duration may be extended to 365 days, which is the maximum duration allowed under the policy. (8) The Insurance Manager must be notified in writing via email to insurance@mq.edu.au prior to any Travel for Business that exceeds 180 days, otherwise the insurance will be invalid. In addition, the following charges will apply: (9) A Traveller is covered by the University’s Corporate Travel Insurance policy when Travel for Business is approved in accordance with the Travel Policy and any COVID-19 Travel Restrictions that maybe in place. Further details on travel restrictions and self-isolation are located on the Coronavirus infection Information for Staff (Coronavirus) webpage. (10) Travellers who will be undertaking Travel for Business for greater than 365 days may require Expatriate Medical insurance which provides medical expenses cover for employees / students who reside outside of Australia for long periods. Expatriate Medical Insurance must be arranged prior to departure; and an additional insurance premium is applicable. To arrange Expatriate Medical Insurance contact insurance@mq.edu.au. (11) The University's current travel insurer is AIG Insurance Limited. The policy number is 2200104020; it is renewed annually on 01 November. (12) Corporate Travel Insurance provides protection for all University staff and students whilst on Travel for Business outside their usual work environment – refer to the Summary of Travel Insurance Benefits table below: (13) *This summary table provides a general description only. Each category is subject to various conditions, limitations, and exclusions as well as the overriding terms, conditions, exclusions and endorsements of the Corporate Travel Insurance policy. Further detail and clarification can be obtained from the Insurance Office via insurance@mq.edu.au. (14) If there is a group of staff and/or students travelling together, the aggregate limit may need to be increased. Please contact the Insurance Office via insurance@mq.edu.au to assess the risks and adequacy of an aggregate limit. (15) Some general exclusions of the Corporate Travel Insurance policy are: (16) For Travel for Business to the traveller’s own country of residency, there is limited cover so please consult with the Insurance Office via insurance@mq.edu.au before commencing the travel. (17) The Corporate Travel Insurance policy will not cover any COVID-19 related costs such as travel cancellation or curtailment, quarantine expenses, self-isolation expenses, or COVID testing. The only COVID-19 related cover is medical expenses incurred overseas where an insured person contracts the virus and needs to seek medical attention or is hospitalised. There is no cover where a person may have been exposed to the virus and is advised to get tested. The insured person must be suffering symptoms which have prompted them to visit a Doctor. If the traveller is undertaking Travel for Business to their home country of residence, medical expenses are not covered. (18) A traveller who hires a motor vehicle should be aware that the University’s Corporate Travel Insurance policy does not cover the costs of repairs to the hired motor vehicle or the cost of repairs to other property or claims for injury to other road users. (19) The Corporate Travel Insurance policy covers the insurance excess imposed by the hire company in the event of a claim. The maximum payable for any claim is $20,000. (20) It is therefore essential to make sure that the hired motor vehicle is fully insured through the car hire rental agreement. (21) A pre-existing medical condition means: (22) By virtue of the above, Insurers usually consider a pre-existing medical condition to include: (23) A traveller with pre-existing medical condition/s is requested to do the following while on Travel for Business: (24) The Corporate Travel Insurance policy excludes medical, evacuation, additional expenses, and personal injury benefits that are incurred as a result of a pre-existing medical condition. Coverage will not be provided where: (25) Lump-sum and weekly personal Injury benefits that are directly or indirectly related to a pre-existing medical condition are excluded. (26) You may only travel to any destination identified as a Level 3 (‘reconsider your need to travel’) or 4 (‘do not travel’) risk or above as defined by the Department of Foreign Affairs and Trade (DFAT) if you have obtained the permission of the Chief Risk Officer. Travel to areas against DFAT advice or to sanctioned countries as listed by the insurer (including but not limited to Iran, Egypt, Lebanon, North Korea, Russia, Cuba) or to geographically unique areas (e.g., Antarctica) is not automatically covered by the University’s Corporate Travel Insurance policy. Therefore, please contact traveladvice@mq.edu.au for advice prior to booking your travel. (27) The University has partnered with International SOS to provide round the clock resources and support for those on international Travel for Business. (28) International SOS provides resources and support by: (29) The mobile app provides immediate access to the assistance centre where medical, security, or logistical experts are available to provide routine advice or support in an emergency. Up-to-date advice and real-time alerts for travel locations are also available. To download the app: (30) For questions or further assistance, email the Group Risk team at traveladvice@mq.edu.au. (31) To claim any University or personal costs or losses incurred that are eligible for reimbursement under the Corporate Travel Insurance policy. A Travel Insurance Claim Form must be completed and submitted to the Insurance Office via insurance@mq.edu.au. Only one Claim Form needs to be completed for losses involving both University and personal property, however, the values need be distinguished via supporting documentation to facilitate correct reimbursement to each party. (32) The Claim Form indicates what proof of loss/damage the insurer requires to enable speedy settlement of a claim. The required supporting documentation as specified on the Claim Form must be submitted with the Claim Form to the Insurance Office for lodgement with the insurers. (33) Group Personal Accident Insurance for Students provides protection for Students in the event of accidental death or bodily injury while engaged on authorised business and activities of the University – refer to the Summary of Benefits table below: (34) The cover is for accidental death or bodily injury only. There is no cover for sickness or illness. (35) Medicare rebatable medical expenses are not covered, nor are expenses related to a ‘Medicare Gap’ (as noted above). (36) *Non-Medicare Medical Expenses means expenses that are not subject to any full or partial Medicare rebate nor recoverable by an Insured Person from any other source and incurred within twelve (12) calendar months of an Insured Person sustaining a Bodily Injury. The expense must be paid by the Insured Person for treatment certified necessary by a legally qualified medical practitioner to a registered private hospital, physiotherapist, chiropractor, osteopath, nurse, or similar provider of medical services. It excludes the cost of dental treatment unless such treatment is necessarily required to sound and natural teeth, (excluding dentures and first teeth) following a Bodily Injury covered by the policy. (37) Any benefit payable under Non-Medicare Medical Expenses is less any payments made from any private health insurance fund that the Insured Person is a member of, or any other source. (38) The insurer shall not be liable to make any refund in respect of: (39) No benefit is payable related to the “Medicare Gap”, which is any difference between payment made by Medicare under the Medicare Benefits Schedule and the fee charged by the medical practitioner (if they are different). (40) Generally, doctors, surgeons, anesthetists, and X-rays attract a Medicare rebate. AIG Insurance Limited is not a registered private health fund and legislation prohibits them from considering such expenses, including the Medicare Gap. Services provided by orthopedic surgeons, anesthetists etc. are normally subject to Medicare rebates and it is common practice for many doctors to obtain the relevant rebate on behalf of the patient directly from Medicare. The provider then charges the patient for any amounts above the scheduled fees, and this is known as a co-payment. (41) The scope of the cover is: (42) Group Personal Accident Insurance for MUSAC Social Sports Competition Participants provides protection for non-student participants engaged in University organised sport competitions in the event of accidental death or bodily injury – refer to the Summary of Benefits table below: (43) * Please refer to the section “Group Personal Accident Insurance for Students” for more information on Non-Medicare Medical Expenses. (44) This coverage is limited and restricted in various ways. As the nature of sport activity is inherently risky, participants are strongly urged to purchase Private Health Insurance before participating in any activity and to rely on their own Private Health Insurance if a claim arises. (45) Group Personal Accident Insurance for Volunteers provides protection for the University Group volunteers in the event of accidental death or bodily injury – refer to the Summary of Benefits table below: (46) *Please refer to the section “Group Personal Accident Insurance for Students” for more information on Non-Medicare Medical Expenses. (47) Volunteers are not entitled to Workers Compensation in the event of an injury. (48) The Group Personal Accident Insurance for Volunteers policy applies while a person is engaged in Volunteer activities organised or authorised by and/or under the control of the University, including direct travel to and from such activities, anywhere in the world. (49) Property Protection Insurance provides protection for the material loss of or damage to assets – refer to the Summary of Benefits table below: (50) The excess excludes the following losses: (51) Property Protection provides cover for material loss of or damage to assets. It extends to claims for loss of revenue, increased cost of working, loss of rental income and additional expenses resulting from interruption or interference with business. Protection is subject to certain terms, exclusions, conditions, and limitations. (52) Where the University sustains physical loss or damage to property, the loss must be recorded through ROAR - Risk Online Active Reporting. In the case of the loss or destruction of an item, the relevant cost is the replacement cost of the item. Where the item has been damaged but can be economically repaired, the relevant cost is the repair cost. To access ROAR visit the ROAR - Risk Online Active Reporting University webpage. (53) Insurable hazards include: (54) Marine Hull Insurance provides protection for loss, damage or theft of declared boats owned by the University and its affiliates – refer to the Summary of Benefits table below: (55) Motor Vehicle Fleet Insurance provides protection for loss, damage or theft of any vehicle declared under Macquarie University’s fleet – refer to the Summary of Benefits table below: (56) The University insures its fleet of motor vehicles under Comprehensive Cover. This provides: (57) In normal circumstances, the policy will cover the liability of any person driving a University motor vehicle with the consent of the University. (58) It is important to note that the University’s Motor Vehicle Fleet Insurance policy does not provide any cover to persons who use their own motor vehicles on behalf of the University. (59) Marine Cargo Insurance provides protection for loss, damage or theft of Macquarie University’s goods and or property whilst in transit – refer to the Summary of Benefits table below: (60) Marine Cargo Insurance provides protection for any losses to the University’s goods and/or property whilst in transit. The policy does not provide cover for the personal belongings of staff starting employment at the University, e.g., household goods and personal effects. Relocating staff will need to purchase transit insurance with a professional carrier. (61) Public Liability / Product Liability Insurance provides protection for liability arising from third party personal injury (including death), and property damage claims in connection with Macquarie University’s business activities and /or products – refer to the Summary of Benefits table below: (62) Public and Products Liability insurance covers claims made against the University, its affiliates, and persons the University has agreed to protect. (63) It covers the University’s legal liability to pay compensation in respect of: (64) It also covers defence costs incurred in the event of legal proceedings brought against the University. (65) The property damage or personal injury must first occur during the protection period and be caused by an occurrence in connection with the University’s business and/or products sold by the University. (66) Professional Liability Insurance provides protection for a civil liability claim made by a third party and arising from the University’s professional services – refer to the Summary of Benefits table below: (67) Professional Liability (indemnity) protects the University for its legal liability to pay damages as a result of a claim made against the University and/or a protected person arising out of any actual or alleged breach of duty, negligent act, error, or omission in the conduct of the University’s professional business (breach of professional duty resulting in a financial loss to a ‘client’ of the University). A professional duty exists particularly in connection to teaching, consulting work and research. (68) Cover extends to unintentional defamation, infringement of rights of intellectual property, and breach of confidentiality. (69) With the exception of claims brought in North America (USA and/or Canada), the scope of cover is worldwide. (70) Cyber Liability Insurance provides protection for the costs related to regulatory fines, third party losses and reinstatement of data in the event of a cyber loss event – refer to the Summary of Benefits table below: (71) Environmental Liability Insurance provides protection for claims, remediation costs and associated legal defence costs relating to an environmental pollution event occurring at any location owned, operated, managed, leased or maintained by the University – refer to the Summary of Benefits table below: (72) Medical Malpractice Insurance provides protection for a claim arising out of the provision of healthcare services – refer to the Summary of Benefits table below: (73) Medical Malpractice insurance is a form of Professional Liability (breach of professional duty) but is specifically designed to cover the University and protected persons in the provision of health care services. (74) Download the Medical Malpractice Cover Fact Sheet. (75) General Clinical Trials Insurance provides protection for damages or compensation claims arising out of a bodily injury by human research subjects – refer to the Summary of Benefits table below: (76) Standard Medical Malpractice excludes personal injury sustained by a person participating in a Clinical Trial. Therefore, the University has arranged insurance for Clinical Trials that have been approved by the University’s Human Research Ethics Committee. (77) Download the Clinical Trial Cover Fact Sheet.Insurable Risk Guideline
Section 1 - Purpose
Scope
PART A - Accident and Health
Corporate Travel Insurance
Group Personal Accident Insurance for Students
Group Personal Accident Insurance for Macquarie University Sports and Aquatic Centre (MUSAC) Social Sports Competition Participants
Group Personal Accident Insurance for Volunteers
PART B - Property and Assets
Property Protection Insurance
Marine Hull Insurance
Motor Vehicle Fleet Insurance
Marine Cargo Insurance
PART C - Liabilities
Public Liability / Products Liability Insurance
Professional Liability Insurance
Cyber Liability Insurance
Environmental Liability Insurance
Medical Malpractice Insurance
General Clinical Trials Insurance
Section 2 - Policy
Section 3 - Procedures
Section 4 - Guidelines
Part A - Accident and Health
Corporate Travel Insurance
Corporate Travel Insurance Provider and Coverage
Personal Injury (Death and Capital Benefits) – Insured Persons excluding Accompanying Spouse / Partner and/or Dependent Children:
Benefit capped at percentage of
Overseas Medical & Evacuation:
Loss of Deposits, Cancellation and Curtailment Expenses:
Baggage, Business Property and Money/Travel Documents:
Rental Vehicle Excess:
Missed Transport Connection and Overbooked Flights:
Personal Liability and Identity Theft:
Political Unrest and Natural Disaster Evacuation:
General Exclusions
COVID-19 coverage exclusions
Motor Vehicle Hire (excess only)
Pre-existing medical conditions
Travel to higher risk or sanctioned countries
Emergency Assistance Provider
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More information
Claim
Group Personal Accident Insurance for Students
Death and Capital Benefits
Nil
Up to $100,000
Weekly Injury Benefits
7 days
85% of Income to a maximum of $500; Aggregate Period: 104 Weeks
Weekly Sickness Benefits
N/A
No Insured
Non-Medicare Medical Expenses*
$50 each and every claim
85% of costs up to a maximum of $10,000
Group Personal Accident Insurance for Macquarie University Sports and Aquatic Centre (MUSAC) Social Sports Competition Participants
Death and Capital Benefits
Nil
Up to $100,000
Weekly Injury Benefits
7 days
85% of weekly salary up to $500; Aggregate Period: 104 Weeks
Weekly Sickness Benefits
N/A
No insured
Non-Medicare Medical Expenses*
$50 each and every claim
85% of costs to a maximum $2,000
Group Personal Accident Insurance for Volunteers
Summary of Benefits
Excess
Extent of Cover
Death and Capital Benefits
Nil
Up to $100,000
Weekly Injury Benefits
7 days
85% of Income to a maximum of $500; Aggregate Period: 104Weeks
Weekly Sickness Benefits
N/A
No included
Non-Medicare Medical Expenses*
$50 each and every claim
85% up to a maximum of $2,000
Part B - Property and Assets
Property Protection Insurance
Summary of Benefits
Excess
Extent of Cover
Material Loss or Damage
$50,000
Various sub limits
Consequential Loss
N/A
Various sub limits; Indemnity Period: 48 months
Property Terrorism
$50,000
$1,000,000,000 any one event
Marine Hull Insurance
Summary of Benefits
Excess
Extent of Cover
Loss or damage to declared vessels
$250 each claim other than “Pelagica” which is $750 each claim
As per declared values
Third Party Liability
$250 each claim other than “Pelagica” which is $750 each claim
$20,000,000 any one loss or occurrence and in the annual aggregate.
Navigational Limits
N/A
Motor Vehicle Fleet Insurance
Summary of Benefits
Excess
Extent of Cover
Loss of or damage to vehicle
$650
Market Value
Third Party Property Damage
$650
$35,000,000; dangerous Goods Limit: $1,000,000
Marine Cargo Insurance
Summary of Benefits
Excess
Extent of Cover
Conveyance within Australia
$500
$500,000 any one conveyance and /or any one loss or occurrence.
Imports
$500 (Imports) each and every loss
$500,000 any one conveyance and /or any one loss or occurrence.
Exports
Nil (Exports) each and every loss
$500,000 any one conveyance and /or any one loss or occurrence.
Staff Moves
N/A
Not insured
Human Tissue Imports
N/A
Not insured
Part C - Liabilities
Public Liability / Product Liability Insurance
Summary of Benefits
Excess
Extent of Cover
Third Party Property Damage or Personal Injury
$20,000 inclusive of defence costs each and every occurrence
$20,000,000 any once occurrence
Liability Terrorism
$20,000
$100,000,000 each and every occurrence
Professional Liability Insurance
Summary of Benefits
Excess
Extent of Cover
Professional Business
$30,000 inclusive of defence costs for each and every claim
$30,000,000 any one claim and $60,000,000 in the annual aggregate
Cyber Liability Insurance
Summary of Benefits
Excess
Extent of Cover
Losses incurred after a cyber event
$250,000 each and every claim; 12 hours waiting period
$5,000,000 any one claim and in the annual aggregate
Environmental Liability Insurance
Summary of Benefits
Excess
Extent of Cover
Losses arising from gradual release over an extended period, including resultant claims, remediation and legal defence costs.
$50,000 inclusive of defence costs each and every occurrence
$2,500,000 any one claim and in the annual aggregate
Medical Malpractice Insurance
Summary of Benefits
Excess
Extent of Cover
Limit of Indemnity
$150,000
$20,000,000 per claim and $40,000,000 in the annual aggregate
General Clinical Trials Insurance
Summary of Benefits
Excess
Extent of Cover
Clinical Trials No Fault Compensation / Legal Liability / Medical Malpractice
$10,000 any one claim, inclusive of defence costs
$20,000,000 any one claim and in the annual aggregate
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Summary of Travel Insurance Benefits*
Excess
Extent of Cover
Accidental Death
Nil
5 x annual income to a maximum of $500,000
Permanent Total Disablement
Nil
5 x annual income to a maximum of $500,000
Other Permanent Disablement
Nil
5 x annual income to a maximum of $500,000
Temporary Total Disablement (Accidental Bodily Injury) Weekly Benefit
7 days
100% of weekly income to a maximum of $1,500 payable for up to 104 weeks and subject to an excess period of 7 days
Temporary Total Disablement (Sickness/Illness)
N/A
Not Insured
Overseas Medical & Evacuation Expenses
Nil
Unlimited
Continuous Worldwide Bed Confinement
Nil
$200 per day for maximum 25 days
Repatriation of Mortal Remains
Nil
$50,000
Loss of Deposits, Cancellation and Curtailment Expenses (any one Insured Person - any one claim or series of claims arising out of the one event):
Nil
Unlimited
Personal Baggage and Business Property/equipment
Nil
$20,000 Maximum Limit
Electronic Equipment (Including Cameras)
$500
$20,000 Maximum Limit
Personal Money / Travel Documents
Nil
$5,000
Deprivation of Baggage
NB: Luggage must be delayed or misplaced by any carrier for more than 8 consecutive hours
Nil
$5,000
Rental Vehicle Excess
Nil
$20,000
Missed Transport Connection
Nil
$20,000
Overbooked Flights
Nil
$20,000
Personal Liability
Nil
$10,000,000
Identity Theft
Nil
$20,000
Political Unrest and Natural Disaster Evacuation Expenses
Nil
$50,000
Search & Rescue Expenses
Nil
$20,000
Summary of Benefits
Excess
Extent of Cover
“Enrolled students undertaking academic activities in relation to a course approved by the University and all other associated activities relating to the approved course which are authorized by the University, including travel but not including daily travel to and from the students’ normal place of study and residence.
Non–academic activities associated with the University, such as sporting or other club activities or pursuits authorized by the University, including travel but not including daily travel to and from the insured person’s normal place of study and residence.”
Summary of Benefits
Excess
Extent of Cover
Australian inland and coastal waters up to 200 nautical miles offshore. At all times subject to the navigational limits as noted per statutory authority requirements.