Status and Details
This page contains information about the status, approval and implementation of this document, including contact details for the relevant Responsible Officer and Enquiries Contact, and a summary of changes from the previous version.
21 Dec 2021 – Vice-Chancellor approval of new Complaints Resolution Policy for Students and Members of the Public, and new Complaints Resolution Procedure for Students and Members of the Public. The Policy and Procedure take effect from the commencement of Session 1 2022 (21 February 2022).Complaints Resolution Procedure for Students and Members of the Public
Status
Current
Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date
21st February 2022
This is the date on which this version of the document came into effect.
Review Date
21st February 2025
The next review of this document is scheduled to commence on this date.
Approval Authority
Vice-Chancellor
The noted authority approved this is version of the document.
Approval Date
21st December 2021
This is the date on which this version of the document was approved by the authorised authority.
Expiry Date
Not Applicable
This is the date on which this version expires. It may still apply, conditionally, after this date.
Responsible Officer
Leanne Piggott
Pro Vice-Chancellor and Dean of Students
The position responsible for monitoring the effectiveness of a policy document and its review.
Responsible Executive
Rorden Wilkinson
Deputy Vice-Chancellor (Academic)
The position with overarching responsibility for ensuring implementation of, and compliance with, the policy document.
Enquiries Contact
Kane Murdoch
Manager, Complaints, Appeals and Misconduct
General enquiries should be directed to the officer/area listed.
Summary of Changes from Previous Version
Clauses Amended:Procedure: All