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Associated Information

This page contains links to legislation/regulations/codes of practice and Australian (AS, AS/NZS) and International Standards (ISO); associated policies, procedures, and guidelines; and other resources (e.g. forms, websites, publications) identified as having a direct association with this document.

Complaints Resolution Policy for Students and Members of the Public

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Legislation
	Children and Young Persons (Care and Protection) Act 1998
	Crimes Act 1900
	Education Services for Overseas Students Act 2000
	Government Information (Public Access) Act 2009
Standards
	Higher Education Standards Framework (Threshold Standards) 2021
Codes
	National Code of Practice for Providers of Education and Training to Overseas Students 2018
	National Higher Education Code to Prevent and Respond to Gender-based Violence 2025
Documents
	Complaint Management Procedure for Staff
	Complaints Resolution Procedure for Students and Members of the Public
	Gender-based Violence Investigation Procedure
	Gender-based Violence Prevention and Response Policy
	Records and Information Management Policy
	Student Accessibility Policy
Website Links
	Complaint Management
	Feedback, Complaints and Misconduct Reporting Form
	Managing Complaints