Status and Details

This page contains information about the status, approval and implementation of this document, contact details for the relevant Manager and Policy Author and, on the right, a brief summary of changes between this and the previous version.

Complaint Management Procedure for Staff

Status	Current
Effective Date	22nd February 2021
Review Date	1st April 2021
Approval Authority	Vice-President, People and Services
Approval Date	11th October 2016
Expiry Date	Not Applicable
Responsible Officer	Nick Crowley Director, Human Resources +61 2 9850 9678
Responsible Executive	Nicole Gower Vice-President, People and Services
Enquiries Contact	Margo Droulers Deputy Director, Human Resources and Head, Human Resources Client Services +61 2 9850 9788

Summary of Changes from Previous Version

The University launched a new policy management system in February 2021. This is the first version of this document to be published in the new system. This version is the version that was in effect at the time of the migration except that it has been reformatted, numbered, and any typographical errors have been corrected. Administrative updates have also been applied to Status and Details. Please contact policy@mq.edu.au if you require earlier versions of this document.