Status and Details

This page contains information about the status, approval and implementation of this document, including contact details for the relevant Responsible Officer and Enquiries Contact, and a summary of changes from the previous version.

English Language Centre (ELC) Complaints and Appeals Policy

Show Field Notes

Status	Historic	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	22nd February 2021	This is the date on which this version of the document came into effect.
Review Date	1st December 2021	The next review of this document is scheduled to commence on this date.
Approval Authority	Deputy Vice-Chancellor (Engagement)	The noted authority approved this is version of the document.
Approval Date	9th June 2018	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	22nd December 2021	This is the date on which this version expires. It may still apply, conditionally, after this date.
Responsible Officer	Pamela Humphreys Director, Macquarie University International College and English Language Centre +61 2 9850 6114	The position responsible for monitoring the effectiveness of a policy document and its review.
Responsible Executive	Rorden Wilkinson Deputy Vice-Chancellor (Academic)	The position with overarching responsibility for ensuring implementation of, and compliance with, the policy document.
Enquiries Contact	Pamela Humphreys Director, Macquarie University International College and English Language Centre +61 2 9850 6114	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

22 Dec 2021 – Deputy Vice-Chancellor (Academic) approval to expire the English Language Centre (ELC) Complaints and Appeals Policy as provisions are now covered within other policy documents.

The University launched a new policy management system in February 2021. This is the first version of this document to be published in the new system. This version is the version that was in effect at the time of the migration except that it has been reformatted, numbered, and any typographical errors have been corrected. Administrative updates have also been applied to Status and Details. Please contact policy@mq.edu.au if you require earlier versions of this document.