This page contains links to legislation/regulations/codes of practice and Australian (AS, AS/NZS) and International Standards (ISO); associated policies, procedures, manuals and guidelines; and other resources (e.g. forms/flowcharts, websites, articles) identified as having a direct association with this document.
Complaint Management Procedure for Staff
Documents Complaint Management Procedure for Students and Members of the Public
Website Links Macquarie University Academic Staff Enterprise Agreement 2018
Macquarie University Professional Staff Enterprise Agreement 2018
Other Electronic Publications Appendix 1 Complaints Process Flowchart (355.44 KB)
Appendix 2 Staff Complaint Form (1.23 MB)